Unlocking Peace of Mind: Can You Purchase DJI Care After Buying a Drone?
When you invest in a drone, especially a high-end model like those from DJI, you want to ensure that your investment is protected. One of the ways to achieve peace of mind is through DJI Care, a comprehensive protection plan designed to cover accidental damage and provide support for your drone. But can you purchase DJI Care after buying your drone? In this article, we will explore what DJI Care is, its benefits, and the step-by-step process of purchasing it even after your initial purchase. We will also provide troubleshooting tips for common concerns regarding DJI Care.
What is DJI Care?
DJI Care is a service plan offered by DJI that provides users with peace of mind by covering accidental damage to their drones. This service is particularly important for those who use their drones for commercial purposes or for enthusiasts who want to minimize the risks associated with flying. Here are some key features of DJI Care:
- Accidental Damage Coverage: This includes repairs for crashes, water damage, and other types of accidental damage.
- Free Shipping: DJI covers the cost of shipping your drone to their service center for repairs.
- Quick Turnaround Time: DJI aims to provide fast repairs so you can get back to flying as soon as possible.
- Priority Service: As a DJI Care user, you receive expedited service during repairs.
Benefits of Purchasing DJI Care
Before discussing how to purchase DJI Care after your initial drone purchase, let’s take a closer look at the benefits:
- Cost-Effective: Repairing a drone can be expensive. DJI Care can save you money in the long run.
- Peace of Mind: Knowing that your drone is covered allows you to fly with confidence.
- Support: Access to DJI’s customer support can be invaluable, especially for troubleshooting technical issues.
Can You Purchase DJI Care After Buying a Drone?
Yes, you can purchase DJI Care after buying your drone, but there are specific conditions to be aware of:
- Timeframe: You typically have to purchase DJI Care within 48 hours of activating your drone.
- Eligibility: Not all DJI products are eligible for DJI Care. Check the official DJI website for a list of supported models.
- Condition of the Drone: The drone must be in good working condition without any existing damage when you apply for DJI Care.
How to Purchase DJI Care After Buying a Drone
If you meet the eligibility requirements, here’s a step-by-step guide on how to purchase DJI Care:
Step 1: Visit the DJI Care Website
Start by visiting the official DJI Care webpage to access the relevant information and services.
Step 2: Select Your Drone Model
Once you are on the DJI Care page, select your drone model from the list provided. Ensure that your drone is eligible for DJI Care.
Step 3: Choose the Coverage Plan
You will see various coverage plans available for your drone. Choose the one that best fits your needs. Generally, there are two plans: DJI Care Refresh and DJI Care Basic.
Step 4: Add to Cart and Checkout
Add the selected plan to your cart and proceed to checkout. You will need to provide your drone’s serial number, proof of purchase, and other necessary information.
Step 5: Complete the Payment
Finalize your purchase by completing the payment process. Make sure to keep a copy of the transaction for your records.
Step 6: Confirmation
After completing the purchase, you should receive a confirmation email. Review the details to ensure that everything is correct.
Troubleshooting Tips for Common Concerns
Sometimes, users may face issues when purchasing or using DJI Care. Here are some troubleshooting tips:
- Missing Confirmation Email: If you don’t receive a confirmation email, check your spam folder. If it’s not there, contact DJI support.
- Drone Eligibility Questions: If you’re unsure whether your drone model is eligible, check the eligibility list on the DJI website or contact customer support.
- Existing Damage: If your drone has existing damage, you will not be able to purchase DJI Care. It’s best to have the drone inspected and repaired before applying.
Conclusion
In summary, purchasing DJI Care after buying your drone is possible, provided you adhere to the necessary guidelines and timeframe. This service can significantly enhance your flying experience by offering protection against accidental damage and providing valuable support. Don’t leave your investment unprotected; consider adding DJI Care to your drone ownership experience today.
For more information about DJI products and services, check out their official website here.
This article is in the category Safety and created by DroneNexus Team